Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
Returns
Returns are accepted within 30 days of delivery.
To be eligible for a return, items must be:
-
Unworn and unused
-
In original condition
-
Returned with all original tags and packaging
Refunds
Once your return is received and inspected, we will notify you of the approval status of your refund.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your account after processing.
Non-Returnable Items
The following items are not eligible for return:
-
Items damaged through normal wear or misuse
-
Products returned without original tags or packaging
-
Clearance or final sale items (if applicable)
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email: patchdbrand@gmail.com
Please include:
-
Your order number
-
A description of the issue
-
Photos of the item and packaging
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Contact Us
Questions about returns or refunds?
Email: patchdbrand@gmail.com
PATCHD
c/o Stitch America Inc.
110 Cross Street
Bremen, GA 30110