Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns

Returns are accepted within 30 days of delivery.

To be eligible for a return, items must be:

  • Unworn and unused

  • In original condition

  • Returned with all original tags and packaging

Refunds

Once your return is received and inspected, we will notify you of the approval status of your refund.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your account after processing.

Non-Returnable Items

The following items are not eligible for return:

  • Items damaged through normal wear or misuse

  • Products returned without original tags or packaging

  • Clearance or final sale items (if applicable)

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Email: patchdbrand@gmail.com

Please include:

  • Your order number

  • A description of the issue

  • Photos of the item and packaging

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Us

Questions about returns or refunds?

Email: patchdbrand@gmail.com

PATCHD
c/o Stitch America Inc.
110 Cross Street
Bremen, GA 30110